Service Director IT, Data, & Digital

at  Swindon Borough Council

Are you passionate about digital transformation, energised by innovation, and ready to shape the future of Swindon’s services? If so, we want to hear from you.
At Swindon Borough Council, we’re leading an exciting digital transformation that places innovation and connectivity at the heart of our mission. By adopting a “One Council” approach, we are breaking down barriers and aligning technology with our strategic vision. As our new Service Director IT, Data, & Digital, you will be instrumental in driving this transformation forward and shaping the future of digital services for our community.

WHAT WE’RE LOOKING FOR

We’re seeking an accomplished leader with a deep technical understanding and a strategic mindset, ready to spearhead digital and data transformation within a local government context. You’ll bring a proven track record of delivering complex digital initiatives, strong experience in business case development, and the ability to demonstrate the return on investment for digital services.
The ideal candidate will have experience leveraging AI and digital innovation to connect teams, residents, and stakeholders. Your collaborative leadership style will enable you to unite diverse teams under a shared vision and deliver impactful change. With a passion for technology and a commitment to excellence, you’ll advocate for continuous improvement and ensure that Swindon remains at the forefront of digital and data-driven service delivery.
This is your opportunity to lead transformative digital initiatives, foster a culture of innovation, and drive Swindon’s strategic ambitions forward. Join us and be part of an exciting journey to enhance connectivity, improve community engagement, and deliver meaningful services across Swindon.

ABOUT THE ROLE

As Service Director IT, Data, & Digital, you’ll play a pivotal role in Swindon Borough Council’s ambitious digital transformation journey. Leading the Digital, Data, and IT service, you will drive a forward-thinking agenda that aligns technology initiatives with Swindon’s corporate objectives. You’ll oversee critical IT infrastructure, manage complex data architectures, and advance an ambitious digital strategy designed to foster connectivity and enhance the experiences of residents and employees alike.
In this role, you will champion the adoption of AI and new technology solutions, positioning Swindon as an insights-led, digitally progressive council. You’ll lead the newly established Project Management Office, ensuring that digital and data strategies drive efficiency, optimise customer service, and promote workplace connectivity. This role places you at the heart of Swindon’s transformation, empowering you to shape digital futures and make a tangible impact on the community.