Service Engineer

at  Atlas Industrial Equipment Co

SERVICE ENGINEER

Functional area: Service
Country: Saudi Arabia
City: Dammam
Company name: Atlas Industrial Equipment Co
Date of posting: Sep 24, 2024

SKILLS

• Advanced problem-solving skills.
• Well-organized and able to multi-task.
• Good interpersonal and customer care skills.
• Customer-oriented attitude.
• Well-developed communication skills at all levels of the organization.

The role of Service Engineer is to provide service for various PT products at workshops and customer sites, ensuring Atlas Copco standards are always upheld. The role will report to the Regional Operations Manager and will be located in Dammam, Saudi Arabia.

The main responsibilities of the role are:

• Effectively diagnose electrical and mechanical faults on customers’ equipment.
• Commissioning of all PT-related products.
• Overhauling and repairing of customers equipment.
• Conducting preventative maintenance work.
• Assisting in planning and organizing daily and weekly visit schedules.
• Always applying engineering “best practice”.
• Maintaining tools and test instruments to ensure they remain in good condition.
• Delivering feedback from the site to the Spare Parts and Service Sales Team.
• Fostering a strong relationship with the local customer base.
• Be aware of, and apply, Health and Safety regulations in the Service Centre and on site.
• Effectively promote the Atlas Copco company image.
• Use all resources and attend training to develop knowledge and skills.
• Perform additional related duties as required.