Service Engineer (VSD)

at  Schneider Electric

Job Description:
In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.
Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You’re part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.
We are looking for Service Engineer (VSD) to make an impact!

WHAT WILL YOU DO?

• To perform field service (customer site service) activities involving the installation supervision, commissioning, maintaining, modification, onsite training, system upgrade and repair of complex Schneider VSD Drives, trouble shooting of communication.
• Trouble shooting of various communication protocol.
• Responsible for a region or subgroup of field services.
• Performs installation supervision and commissioning of Schneider products VSD including day to day service of the same.
• Performs maintenance for Schneider equipment (mainly VSD, Accusine, PLC and related IO)
• Train customers on equipment operation and maintenance of Schneider products.
• Represents Schneider dealing with customer concerns.
• Responsible for identifying and reporting failure modes encountered when in the field. Also responsible for determining the cause of these failures.
• Solve Site problems at customers site and provides reports on these issues.
• Providing 24hrs telephone support for customers.
• Acquisition of Customer Service products.
• Support internal for spare parts warranty, preparation, and assembly.
• Improve on site report and process.
  Qualifications:

WHAT QUALIFICATIONS WILL MAKE YOU SUCCESSFUL FOR THIS ROLE?

• Diploma/ITE in Electrical / Electronic engineering
• Computer literacy and fluent in spoken English
• 2-3 yrs exp. With electrical contractor, Oil & Gas sector, Power Generation, Petrochemical technical experience is an added advantage.
• Willing to travel up to 80% within in Singapore.