Service Engineering, Mobile Devices

at  Outscal Technologies

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or equivalent practical experience.
• 8 years of experience in setting up manufacturing assembly processes or driving new product launches or assembly processes Refining within manufacturing operation.

PREFERRED QUALIFICATIONS:

• Master’s degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field.
• Experience in design for manufacturability and serviceability.
• Excellent cross-functional engineering skills and experience leading a team.

2 SKILLS REQUIRED FOR THIS ROLE

Boost these skills to join the top 1% applicants for this job
Innovation
Cross-Functional

RESPONSIBILITIES

• Lead the technical development and execution of service strategies related to NPI product development of Consumer Hardware Engineer (HW) Service Operations.
• Work with cross-functional teams to understand customers’ requirements and collaborate with cross-functional teams to guide products design for repairability and serviceability.
• Track and report on Service Engineering metrics, such as refining the Service Requirement Definition (SRD) for product design and tracing scores for all products.
• Identify and implement opportunities for NPI service improvement and setting product design for serviceability / repairability targets.
• Stay up-to-date on industry trends and best in service engineering.
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