Service/Help Desk Technician

at  VisionTech Pte Ltd

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 May, 2025Not Specified10 Feb, 20253 year(s) or aboveCustomer Service,Interpersonal Skills,Software,Payment Industry,Technology,Financial ServicesNoNo
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Description:

REQUIREMENT:

  • A-Levels/Diploma/Degree in Business, Technology, or a related field.
  • Minimum 3 years of experience in service/help desk, technical support or customer service

for institutional customers within financial services or payment industry

  • Good understanding of basic computer hardware, software and network concepts
  • Possess strong communication, problem-solving and interpersonal skills.
  • Attention to detail and willingness to learn

How To Apply:

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Responsibilities:

  • Provide technical support for hardware, software, and network issues.
  • Troubleshoot and resolve customer service/help desk inquiries .
  • Track and report issues using ticketing systems .
  • Assist customers in navigating software and troubleshooting errors.
  • Collaborate with internal teams to resolve escalated issues.

REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Diploma

Business technology or a related field

Proficient

1

Singapore, Singapore