Service Improvement Analyst

at  Ministry of Justice

Salary
The national salary range is £41,463 - £45,276, London salary range is £47,657 - £52,040. Your salary will be dependent on your base location
Number of jobs available
2
Detail of reserve list
12 Months
Region
National
City/Town
National
Building/Site

SEO

Post Type
Permanent
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type
Digital
Will the successful applicant have line manager responsibilities?
No
Job description
Grade: SEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: National: £41,463 - £43,535. London: £47,657 - £52,040.
Working pattern: Full-time, part-time, flexible working, job share.
Contract Type: Permanent.

Vacancy number: 91629

• We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

THE ROLE

We’re recruiting for a Service Improvement Analyst here at Justice Digital, to be part of our warm and collaborative End User Compute team.
A Service Improvement Project Analyst will be responsible for the management and development of new projects once data collection, research and analysis are executed. Duties include active research to design new projects and to prepare and present new ideas to improve current processes which impact the business. Information collection is also a part of the job with the need to analyse statistical data, market trends and legislation relevant to projects.
Strong analytical and problem-solving skills are necessary to succeed in this position while also possessing excellent research and presentation skills.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025

KEY RESPONSIBILITIES:

• Develop project strategy plans based on logical framework approaches.
• Maintain project timeframes, objectives and communications.
• Create and manage documentation and reports for projects.
• Identify the goals and requirements of each project.
• Verify data and information and analyze it to suit the direction of a project.
• Track, forecast and report on project progress including metrics and challenges.
• Collect the necessary information required to start projects.
• Maintain current knowledge on the legislation applicable to each project.
  If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!