Service Level Manager
at Vector Synergy
Braine-l'Alleud, Wallonie, Belgium -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 16 Dec, 2024 | Not Specified | 22 Sep, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED:
- A minimum requirement of a Bachelor’s degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience;
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post;
- Sound knowledge of ITIL processes with proven experience on one of these processes.
Responsibilities:
- Contributing into SLA preparation and negotiations;
- Being a main point of contact to the customer for any activities related to the SLAs;
- Ensuring monitoring and reporting of agreed KPIs, provision of services, and quality of delivered services.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Duties related to the function of the post
Proficient
1
Braine-l'Alleud, Belgium
