Service Line Sales Executive CX & CRM (d/f/m)

at  Cognizant

CUSTOMER EXPERIENCE AND CUSTOMER RELATIONSHIP MANAGEMENT

Location: Germany
The Opportunity
It takes a lot to succeed in today’s dynamic market, and Cognizant CX CRM Business is a proven leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help our customers by imagining and building innovative solutions.
We develop strategies and invent entirely new business models, ensuring that every company we work with walks away inspired and with a plan. We do everything with a passion for our clients, our communities, and our organization. It is the same defining attribute that we look for in our people.
Now we are hiring a Service Line Sales Specialist with deep knowledge in leading CX / CRM solutions like Salesforce.
We are looking for an all-round sales specialist who understands the customer experience challenges in the different industries and how these can be addressed through CX/CRM Platforms

Your Key Result Areas

• Responsible for Sales, Business Development & Customer Relationship activities for CRM solutions
• Collaborate with customers, product vendors, other third-party providers and cognizant internal stakeholders in the strategic design process to translate business needs into solutions.
• Lead the end-to-end sales process & achieve annual revenue and total contract value targets.
• Work in a matrix organization, responsible for prospecting and other sales management goals designed.
• Collaboration with Vertical teams, develop strong, long-term executive relationships.

Your Qualifications

• Bachelor’s degree; MBA or advanced degree with several years of experience in Sales and Business Development
• Experience in the digital ecosystem in Germany (and Austria / Switzerland), knowledge of the industry trends, customer challenges, potential opportunities in various technology areas
• Business acumen to talk to CEO’s and revenue owners, with the depth to translate the business requirements to CIO’s, VP’s of Development and Operations
• Strong technical understanding and experience in selling Salesforce solutions.
• Ability to find digital solutions to business problems and engage the potential customer with “consultative selling” is essential.
• Experience in understanding client requirements and mapping to service offerings
• Proven leadership qualities with excellent oral and written communication skills
• Fluent in English and German as business languages

If you’re looking to impact and create change positively, you’ll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

To apply for this full-time Service Line Sales Executive CX & CRM (d/f/m) job in Germany, please reach out to Cognizant today. We’d love to help you get your next role and enable you to fulfil your professional ambitions.
At Cognizant, we engineer modern businesses to improve everyday life because we’re dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant

Please refer the Job description for details