Service Management Consultant
at Capgemini
London, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 13 Oct, 2024 | Not Specified | 13 Jul, 2024 | 5 year(s) or above | Cloud,It,Transformation,Aws,Technology,Strategy,Reporting,Design,Inspiration,Microsoft,Sc Clearance,Servicenow | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
YOUR SKILLS AND EXPERIENCE
- Knowledge of SIAM implementation and transformation.
- Knowledge of ISO20000, AI Ops, Cloud, SACM, Digital Service Management and Digital Adoption.
- Knowledge of IT service management tool suites including those provided by ServiceNow.
- Operational management/service delivery experience (customer and/or outsourcing environment)
- Experience of development of core service management processes and reporting, aligned to the ServiceNow and other service management tool suites.
CAPGEMINI IS A GLOBAL BUSINESS AND TECHNOLOGY TRANSFORMATION PARTNER, HELPING ORGANIZATIONS TO ACCELERATE THEIR DUAL TRANSITION TO A DIGITAL AND SUSTAINABLE WORLD, WHILE CREATING TANGIBLE IMPACT FOR ENTERPRISES AND SOCIETY. IT IS A RESPONSIBLE AND DIVERSE GROUP OF 340,000 TEAM MEMBERS IN MORE THAN 50 COUNTRIES. WITH ITS STRONG OVER 55-YEAR HERITAGE, CAPGEMINI IS TRUSTED BY ITS CLIENTS TO UNLOCK THE VALUE OF TECHNOLOGY TO ADDRESS THE ENTIRE BREADTH OF THEIR BUSINESS NEEDS. IT DELIVERS END-TO-END SERVICES AND SOLUTIONS LEVERAGING STRENGTHS FROM STRATEGY AND DESIGN TO ENGINEERING, ALL FUELED BY ITS MARKET LEADING CAPABILITIES IN AI, CLOUD AND DATA, COMBINED WITH ITS DEEP INDUSTRY EXPERTISE AND PARTNER ECOSYSTEM. THE GROUP REPORTED 2023 GLOBAL REVENUES OF €22.5 BILLION.
Get the Future You Want | www.capgemini.co
Responsibilities:
YOUR ROLE
- Provides Subject Matter Expertise in one or more areas of Service Integration and Service Management supporting a team on client engagement.
- Supports consulting work including health checks, service audit, benchmarking, trend analysis, compliance reviews and Service Improvement Programmes (SIP’s).
- Builds customer relationships by delivering above client expectations on assigned deliverables and accountable for proactively identifying & winning add on work and identifying cross sales leads.
- Supports and delivers to the standard transition project model
- Assisting with ITIL service strategy advice and service design solutions to address service issues to both prospects and customers.
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
London, United Kingdom
