Service Manager – Fleet Management & Vehicle Commissioning

at  Bertrandt AG

PERSONAL EXPERIENCE

• Proven experience in a fleet management environment (2 years plus)
• Proven ability to self-manage & maintain a workplan to ensure service deliverables are met
• Proven ability to manage a team in a fleet management environment
• Well developed ability to communicate effectively
• Demonstrate the ability to be an independent and proactive actor in the interests of the project
• Experience in leading effective meetings (reviews, status report-outs & for issue resolution)
• Used to being flexible to the demands of the working environment
• Experience in Excel macros, EasyVDS, Fleetwave, Power BI & Tableau is preferred

ROLES & RESPONSIBILITIES

• Provide a single interface point between the customer fleet manager and the Bertrandt fleet management & vehicle commissioning team.
• Day to day management and supervision of the on-site Bertrandt team
• Manage analysis of vehicle request data to understand driving and usage patterns
• Generate monthly reports detailing fleet size, utilisation and individual vehicle status
• Develop the use of Excel macros & Tableau to enhance vehicle data collection and analysis
• Adapt fleet reporting KPIs as required
• Maintain fleet intranet site
• Facilitate a monthly review of service performance with the customer (fleet manager)
• Look ahead to the next month/quarter and agree a service plan with the fleet manager
• Interact with project team members in the UK, Germany & other locations as required