Service Manager

at  Inmarsat

ABOUT US

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
Job Description

EEO STATEMENT

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic

The Service Manager is responsible for overseeing and ensuring the highest level of service quality and customer satisfaction for our government clients. The Service Manager plays a pivotal role in:

• Developing & managing non-standard and/or bespoke solutions/services
• Ensuring the quality of the services/solutions provided exceeds client expectations
• Problem Management