Service Manager

at  ivolve Care and Support

Vacancy Location: Grimsby, DN36 4SP
Shifts: 37.5 hours per week (Monday to Friday 9am-5pm)
Salary: £32,000 per annum

From January 2025, you’ll receive even more great benefits as standard with ivolve:

• Enhanced Sickness Pay Scheme
• Accrual extra holiday days linked to length of service
• Subject to qualifying period & eligibility criteria

WHO WE ARE

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 3,600 colleagues supporting 1,100 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.
We’re very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.
And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

ROLE OVERVIEW

• Reporting to the Service Lead you’ll be responsible for ensuring consistent and reliable care across the homes you are legally responsible for. You will support adults with lots of different needs such as learning disabilities, autism, ABI and mental health.
• You’ll make sure your team helps the people we support to flourish in a place they call home. You’ll empower the people we support to be ambitious and live fulfilled lives.
• You’ll make sure your team follows our Quality Framework and the i statements that set out the way we deliver care and support.
• You’ll ensure your service is a safe, effective, caring, responsive environment that’s well-led and operates in line with regulatory frameworks.
• You will work to uphold our values and work in accordance with our leadership charter. This means being an authentic leader, delivering our strategy and embracing change, taking responsibility for managing resources and working positively with stakeholders.
• You will be accountable for the agreed delivery of hours for each service and ensure that the budgeted income and commercial performance levels are met within those services. The ability to creatively manage resources across the services is a key requirement of the role.