Service Manager

at  ivolve Care and Support

Vacancy Location: Skellgate, Ripon, HG4 1BD
Shifts: Full-time 37.5 hours per week (varied hours between Monday to Sunday )
Pay Rate: £32,000 per annum

ABOUT YOU

You’re a natural leader and organiser. You inspire your team to be the best they can be, and you’re warm and approachable too. Most of all you’re passionate, kind and resilient. These are our values and they’re at the heart of the way we do things. You’ll show your team our values in action and inspire and motivate them to do the same. With your experience in care and your passion for purpose, you can join our team and make a difference every day.
We support people with learning disabilities and mental health conditions, so particular experience in leading teams who support individuals with these diagnoses would be beneficial. We’re looking for an energetic manager who can provide coaching and guidance to the team, but also strive for improving and developing the service to be the best it can be.

WHO WE ARE

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.
We’re very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.
And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

ROLE OVERVIEW

• Reporting to the Area Manager you’ll be responsible for ensuring consistent and reliable care across the homes you are legally responsible for. You will support adults with lots of different needs such as learning disabilities and autism
• You’ll make sure your team helps the people we support to flourish in a place they call home. You’ll empower the people we support to be ambitious and live fulfilled lives.
• You’ll make sure your team follows our Quality Framework and the i statements that set out the way we deliver care and support.
• You’ll ensure your service is a safe, effective, caring, responsive environment that’s well-led and operates in line with regulatory frameworks.
• You will work to uphold our values and work in accordance with our leadership charter. This means being an authentic leader, delivering our strategy and embracing change, taking responsibility for managing resources and working positively with stakeholders.
• You will be accountable for the agreed delivery of hours for each service and ensure that the budgeted income and commercial performance levels are met within those services. The ability to creatively manage resources across the services is a key requirement of the role.