Service Manager

at  Longhurst Group

At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.
In our Service Manager role, you’ll be leading our Gainsborough HRS service, ensuring colleagues are delivering the highest standard of support to our customers. Gainsborough HRS supports up to 16 customers between the ages of 18 – 65 who are homeless (or at risk of). Further key responsibilities are listed below:
??Location: Gainsborough Housing Related Support (HRS) Service
??Salary: Up to £22,048 per year (based on a 100% FTE of £40,785.98)
??Contract: Permanent
?Your week: 20 hours p/week (working pattern to be confirmed with successful applicant)
?Snapshot of your role

This is what your day will look like as our Service Manager:

• Ensure the service meets all contractual and regulatory requirements, meaning our service delivery is as strong as possible.
• Work with commissioners and other stakeholders to meet service and customer needs, whilst occasionally assisting with contract & service level negotiations and tenders.
• Help to manage new referrals, completing assessments to determine suitability alongside support and risk management planning.

??Your toolkit for success

To thrive in our Service Manager role, you’ll need:

• A background in working within a housing related support setting.
• Previous experience in dealing with homelessness and the issues that are attached to it, as well as anti-social behaviour.
• A background / experience in partnership working, including organising and running multi-agency partnership meetings.

• A background in working within a housing related support setting.
• Previous experience in dealing with homelessness and the issues that are attached to it, as well as anti-social behaviour.
• A background / experience in partnership working, including organising and running multi-agency partnership meetings