Service Manager - Medicine Directorate

at  Epsom and St Helier University Hospitals NHS Trust

JOB OVERVIEW

An exciting opportunity has arisen to join the Medicine and Urgent Care Divisional management team at Epsom & St. Helier University Hospitals NHS Trust as the Service Manager for Stroke and Acute Medicine Unit (AMU).
We are looking for an exceptional candidate with a significant level of experience and the ability to perform well in a busy operational role whilst undertaking Trust-wide projects, service delivery and performance responsibilities. The post holder will be expected to work closely with medical and nursing teams to improve the quality of services we are able to offer to our patients across our two-site Trust.
The Trust faces significant financial challenges present through the healthcare sector and will support our current recovery programmes.
We encourage you to apply if you have highly developed communication skills, are an imaginative thinker, and are creative and determined in your approach, to pragmatically manage services at an operational level.
In return you will have full support to enhance your career. This role offers excellent opportunities to gain experience and skills across a variety of different settings

ESSENTIAL CRITERIA

• Proactivity, takes own initiative
  Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
  References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
  Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
  Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
  DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

APPLICANT REQUIREMENTS

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

MAIN DUTIES OF THE JOB

Post holder will be responsible for the Stroke and AMU services within the Medicine and Urgent Care Division.
A service manager has a pivotal role in conjunction with Medical and Nursing leads in the delivery of safe, efficient and effective clinical care.
The post holder will be expected to undertake activities such as working closely with clinicians in order to achieve optimal patient care, delivering safe and effective services, ensuring administrative pathway of care is managed effectively, to make decisions and work on projects to enhance care provided within services, and to promote and support delivery of access targets, waiting times and find innovative ways to raise healthcare standards for all.

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

Please see attached job description to outline role and key responsibilities.
This role includes the achievement and management of operational performance and governance standards as well as managing and maintaining training and HR requirements of staff that are within the clinical directorate.