Service Manager

at  Norfolk and Suffolk NHS Foundation Trust

Service Manager – Eating Disorders Norfolk and Waveney
An exciting opportunity has arisen to work in the Eating Disorders Service across Norfolk and Waveney to learn new skills and gain experience. We are looking for a dynamic leader to operationally manage the team which comprises medical and psychology teams, mental health practitioners, and support workers.
You will be responsible for ensuring the smooth and efficient running of the service with a focus on patient quality, staff wellbeing and performance improvements. The role will be based from either Norwich, Great Yarmouth or Kings Lynn with some travel between sites. Flexible working will be considered.
You will also be responsible for building upon the good practice in the service, continuing with the development of our ARFID pathway, our day treatment centre The Lighthouse and supporting us to reach accreditation.
You will be well supported by Clinical Team Managers, MDT and the wider Care Group leadership team in working towards the aims set out in the Care Group’s Quality Strategy.
Main duties of the job
To fully support the Service Director and other Service Managers with the strategic and operational planning and delivery of care within Specialist Services .
To be responsible for ensuring the effective management of the day-to-day operational / clinical issues arising within the Eating Disorders Service Line
To actively monitor performance, quality, safety and service development within their service areas, in line with locality and Trust-wide policies and protocols.
To continuously improve performance with key performance indicators and ensure that their team(s) are providing a responsive, high quality service to clients, their families and carers and meeting commissioner and stakeholder expectations
To model behaviours that put patient care at the heart of service delivery .
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing and older people’s services across Norfolk and Suffolk. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide.

We can offer you the full range of NHS benefits and in addition:
Flexible working hours
Up to 307 hours holiday entitlement (subject to length of service)
FREE physio service
FREE Yoga and Pilates
Cycle scheme tax-free bikes and accessories
Support with revalidation
Post graduate training opportunities
We will pay for your initial DBS check (excluding the annual update service charge of £13)
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
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