Service Manager Operational Development

at  Coventry City Council

About the team we are recruiting to
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.
In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.
What is the job role?
Working as part of the Adult Services Business Systems and Improvement team the successful candidate will lead and manage operational support functions and administration and management of services operating within multi-agency and community settings, helping Coventry Adult Social Care services to deliver the best outcomes for our diverse communities. You will work flexibly to manage an everchanging and varied workload within a demanding environment and directly contribute to the management of Adult Social Care to maximise the use of resources.
You will promote and develop effective inclusive partnership working with a range of partners, particularly NHS commissioning and provider services, other statutory agencies and third sector organisations. Including the development of new service initiatives to improve local service delivery and outcomes for adults and carers.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for candidates who are passionate about delivering the best services for adults living in Coventry, working in partnership with a range of teams and organisations in the spirit our One Coventry Values and Plan.
A confident communicator who has strong leadership skills to deliver results within challenging circumstances whilst maintaining a positive outlook. You will have at least three years management experience with health or social care services for adults / older people and be able to produce reports, data and information for a variety of purposes and audiences. You will also have experience of administering large scale Case Management Record Systems and programmes of change.
The role will offer opportunities to further develop your knowledge and expertise with support for learning, study and undertaking training to enhance this.
We value and respect the diversity of our team and aim to recruit a workforce which reflects our diverse communities. Within our team men and people from minority ethnic backgrounds are currently under-represented, as a result we would like to encourage men and people from minority ethnic backgrounds to apply for this post. This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you’ll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled ‘Coventry City Council Application Process’. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date(s): 16th September 2024
About Coventry

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health conditio