Service Manager, South 20 Dodge, Chrysler and RV

at  FFUN Group

HUMBOLDT, SASKATCHEWAN

Whether you grew through the ranks as a Technician or an Advisor…You. Love. Service. They told you “If you love service so much, why don’t you marry it?” but you heard “why don’t you manage it”. Now here we are. However, you got to this point in your career, we’re so incredibly glad you did, because we’re about to rock your world.
Join our amazing team and community as the Service Manager for South 20 Dodge in Humboldt, Saskatchewan.
We’ll be blunt, we’re seeking an awesomely, talented people person. One who swats complaints away like a fly and motivates their team like a sports movie icon to hit unprecedented goals. Be part of something larger. A family-friendly community that feels like you’ve gone back to a real quality of life. One where you can walk to a neighbour’s house and enjoy the outdoors, year-round. A whole new world of fun and adventure is within your reach. And for the right person, we’ll even throw in a relocation bonus to make sure you join us. After all, it’s time to have a little FFUN.

The Service Manager role is one of leadership. Working side by side to support, train and guide your Advisors and Technicians, while setting monthly and annual goals you’ll crush like a bug alongside the rest of the dealership management team and Dealer Partner. This role drives the smooth operations and financial performance of the service department. Staying on top of budgets and expenses and keeping in front of our customer’s service needs and wants. You’ll attract and retain great talent by scheduling to the needs of each team member and verifying their quality of work is up to your high standards. Sure, there might be stressful situations, but you’re built of Teflon and with communication skills that could make even The Rock blush, you’ll navigate your way through with flying colours.

We keep things simple, measuring your performance on achieving and exceeding:

• Targeted revenue numbers
• Targeted expense management
• Targeted employee retention
• Targeted Customer Satisfaction Index

A great attitude will get you 90% there, for the rest, we’re looking for:

• Relevant service management experience working with anything that has motor (land or water)
• Strong financial acumen, beyond just using the calculator app on your phone.
• Passion and enthusiasm, not just for the sweet products you service, but for inspiring your team.
• Professional mechanic experience is an asset.
• Must have Class 5 Saskatchewan Driver’s License upon employment.