Service Operations Team Lead
at Vacuum Technique Malaysia Sdn Bhd
Shah Alam, Selangor, Malaysia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 15 Nov, 2024 | Not Specified | 16 Aug, 2024 | N/A | Training,Customer Interaction,Corrective Actions | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
SERVICE OPERATIONS TEAM LEAD
Functional area: Service
Country: Malaysia
City: Shah Alam
Company name: Vacuum Technique Malaysia Sdn. Bhd.
Date of posting: Aug 14, 2024
- Safety & Wellbeing
- Management of SHE responsibilities for VTM facility
- Ensure people go to work and go home safely everyday
- Coordinate and work with SHEQ Manager to depot and customer site processes and guidelines
- Cultivate the right safety behavior within the team
CUSTOMER ULTIMATE EXPERIENCE EXCELLENCE
- Resolve customer disputes with regards to all service deliverables and their performance
- Visit and evaluate customer feedback, take corrective actions, provide advice and training when
required
- Improvement, standardization and going beyond in every step of customer interaction during mob/ demob/ maintenance process.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT Software - Other
Customer Service
Graduate
Proficient
1
Shah Alam, Malaysia
