Service Owner Public Cloud

at  Atea

Ansøgningsfrist
2024-12-12
Join us in shaping the future of IT Services at Atea!
Are you passionate about delivering cutting-edge IT services and helping to drive the digital transformation in the Nordics and Baltics? We are looking for a dedicated and experienced Service Owner for the area Public Cloud to join our team at Atea Managed Services. This is a unique opportunity to play a key role in enhancing Atea’s competitiveness by delivering innovative IT services.

TO SUCCEED AS SERVICE OWNER CLOUD

We are looking for a Service Owner with significant experience within public cloud. You should have a minimum of 5 years of experience as a cloud architect and have experience with operation and management of large, multi-customer environments. A strong understanding of the business side of services and customer value in service delivery is essential. To be eligible for the job, you must be a citizen in one of the 5 countries which Atea operates within – Norway, Sweden, Finland, Denmark or Latvia.

KEY RESPONSIBILITIES

• Service ownership including design, planning, cost model, and documentation.
• Align with business stakeholders to identify capability requirements from business perspectives.
• Regular evaluation of services, collaborating with appropriate functions and users to identify gaps and plan changes.
• Development of service roadmaps aligned with Atea’s strategic goals.
• Oversee and support the implementation of planned changes and improvements to services.
• Ensure services comply with CISO & DPO requirements.
• Manage partner relationships and identify competency gaps within AMS related to services.

TASKS

• Execute planned evaluation of service health.
• Gather and document technology requirements based on strategy and business needs.
• Maintain and monitor service baseline/current setup.
• Identify gaps and plan mitigation strategies.
• Investigate technology options and trends to improve services.
• Conduct proof of concept (POC) on new services.
• Define automation and self-service flow options within services.
• Support procurement in choosing solutions.
• Assist project management in planning and executing technology changes.
• Support the PMO in project prioritization.
• Provide solution design support in sales and onboarding (on demand).