Service Receptionist - Maple Acura (24310)

at  Zanchin Automotive Group

Service Receptionist career and employment opportunity awaits you.
The Power to Move You
Maple Acura, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic SERVICE RECEPTIONIST to join the Team.
Join now to be part of a company that has been supporting the community for more than 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning attitudes.

• welcome customers visiting the showroom and inquire as to the purpose of their visit
• operate a multi-line telephone system and respond to customer inquiries
• review and respond to electronic mail quickly and in a courteous and professional manner
• perform administrative tasks and functions, including word processing, data input
• close repair orders and coordinate and process customer payments
• assist in scheduling customer vehicle service/maintenance appointment
• schedule vehicle service and maintenance appointments through inbound and outbound campaigns
• explain recommended and required vehicle maintenance to customers
• contact customers to confirm upcoming vehicle service and maintenance appointments, and/or reserve appointment for missed appointments
• act as the initial contact for customer concerns/complaint