Service Representative

at  Schneider Electric

Schneider Electric has an opportunity for an Services Representative in Guadalajara, Jalisco and Monterrey, Nuevo León.

QUALIFICATIONS

We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

WHAT DO YOU GET TO DO IN THIS POSITION?

Service Representatives will assist Schneider Electric personnel and customers including electrical distributors, end users, original equipment manufacturers, consultants, and contractors with product selection, configuration, commissioning, testing and maintenance on Schneider Electric Products.
We also provide application and solutions support for Schneider Electric focused segments utilizing our vast product portfolio. Our goal is to ensure a high level of Customer Satisfaction.

RESPONSIBILITIES

• Lead and execute field services delivering exceptional customer experiences.
• Develop innovative solutions to complex technical problems with safety as a non-negotiable priority.
• Share technical insights with internal and external teams to ensure project delivery.
• Diagnose root cause of product failures at a component level.Perform other related duties as assigned by Supervisor or Manager.
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  Qualifications