Service Sales and VRS Manager

at  Videojet

THIS IS US

Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safely. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide. A wholly owned subsidiary of Veralto Corporation (Home | Veralto), Videojet is the core of the Product Identification Platform. We offer a results-oriented environment that is multicultural organisation that promotes both diversity and inclusion through the full organisation, team-centred, customer focused and quality-focused, guided by the successful Veralto Enterprise System. Working at Videojet, gives you access to a robust career development process and exciting opportunities.

YOUR EXPERIENCE/SKILLS WILL INCLUDE

• Flexible approach and attitude. Able to work independently and efficiently to meet deadlines.
• Motivated and Driven – to focus and direct their energy and efforts towards achieving success.
• Excellent communication (oral and written), interpersonal, organisational skills.
• Experience working effectively with multi-functional teams. The ability to work optimally and efficiently cross-functionally
• Data driven analysis to manage performance

• Managing daily operations for the team through setting objectives, providing support and prioritisation.
• Ensure excellent forecasting and reporting of all service revenue to UK&I and EMEA Service Management.
• Drive revenue for service contracts through collaboration of Service Sales and other departments.
• Strive to achieve ‘Best Team Wins’ value through developing and growing direct reports.
• Develop relationships between internal teams and field teams.
• Drive growth of VRS lead generation, revenue and customer connections.
• Drive training revenue, supporting the booking and delivery of customer training by the Field Service Engineer and Tech Support teams.
• Support the Service Manager UK&I achieve key engagement actions and goals