Service Scheduler

at  Questas Group

ABOUT THE OPPORTUNITY

We are excited to announce that Winnellie Hydraulics has a new opportunity available for a Service Scheduler to join our team and help to build upon our growing service capabilities.
In this brand-new position, your main function will be to play a pivotal role within the service team assisting with all aspects of the technical quotation process to executing job scopes. This will be a rewarding and engaging position where you will have a diverse range of end users.

ABOUT US

Winnellie Hydraulics is a second-generation Australian owned business with over 40 years’ experience servicing Darwin, delivering world class products, services and customer support across critical industries that demand perfection including Oil & Gas, Mining, Marine, Defence, and local industry.
Winnellie Hydraulics is part of Questas Group and is committed to fostering a diverse, inclusive workplace and ensuring everyone goes Home Safely Every day
If you feel you have the necessary skills and experience to take on this exciting challenge with our growing business, then please apply today.
All applications will be treated with the utmost confidentiality

Customer-Centric Role: Delight our customers by providing exceptional service, including friendly phone interactions and timely assistance.
Dynamic Responsibilities: Dive into diverse tasks - from research and data compilation to paperwork for quotes and machinery repairs—to keep each day engaging and rewarding.
Efficient Workflow: Help us stay organised by scanning and uploading documentation daily, ensuring smooth and streamlined job processing.
Supportive Office Environment: Contribute to our team’s success with general office duties, record maintenance, and efficient repair scheduling, all in a collaborative workplace.
Technology Integration: Gain valuable experience with ERP software as you enter and update job details accurately, enhancing our operational efficiency.
Hands-On Experience: Get involved from day one by photographing and cataloguing equipment, playing a key role in our repair processes and customer satisfaction.
Development Opportunities: Grow your skills by managing parts inventory, assisting with freight handling, and supporting our workshop team, with mentorship available from experienced tradesmen and management.