Service & Store Associate (student job)

at  Swapfiets

SWAPFIETS IS IMMEDIATELY LOOKING FOR STORE & SERVICE ASSOCIATES! (STUDENT JOB 9HRS PER WEEK)

Are you a student who is equally comfortable with navigating busy streets and striking up conversations with anyone and everyone? Are you a natural multitasker who enjoys getting your hands dirty and solving problems? Then we are looking for you!
Join our fast-growing, sustainable scale-up as a Store & Service Associate and be the hero of the day by providing awesome customer service, fixing bikes in-store, and delivering smiles (and bikes!) to our members. So, what are you waiting for? Jump in our Swapcar and let’s ride to success together!

Your daily Swapfiets ride involves:

• Working in the store and deliver outstanding Swapfiets service to members;
• Being the first point of contact for (potential) members, help them set up a new subscription or provide support with any issues they might have;
• Keeping the shop clean, tidy and organized;
• Driving upselling value by offering additional products desired by our members;
• Driving around the city by car or bike to help our members;
• Performing small bike repairs and preventive maintenance on our Swapfiets in the store and on-site;
• Swapping out bikes, if they can’t be repaired on the spot, and drive them to our Store/Warehouse.

Your optimal gear for the ride:

• Currently a student or eligible for a flexi-job;
• You’re in possession of a driver’s license (for a minimum period of 6 months);
• Affinity with retail, bikes and good service;
• Fluent in English & Dutch;
• Experience in working independently & being able to make decisions;
• Available for a minimum of 8 hours per week.

Please refer the Job description for details