Service Support Administrator

at  Diverseco

Diverseco is seeking a highly organised and professional Service Support Administrator to support our Willetton based Service team.

The Service Support Administrator role will be busy, varied and challenging. It is your entry point into our organisation, and we offer you a progressive career pathway with commitment to your training and development. You will be working within a dynamic team environment where your contribution will be respected, recognised, and rewarded. Utilise your skills to provide our Leadership Team with administrative and operational support to help become part of the success story at Diverseco.

• Process all administrative tasks relating to branch operations including but not limited to: mail and freight processing; order office consumables; coordinate branch meetings, filing.
• Provide administrative assistance to State General Manager and Service Supervisor.
• Processing of all administration tasks in relation to internal orders including invoices, freight invoices, and freight costing, supplier invoices, compile and approve payment lists.
• Liaise with customers, suppliers, management and staff consistent with a commitment to excellence.
• Assist Service Supervisor with service scheduling and associated operational tasks including but not limited to: answer service calls, prepare quotations, book customer service requests, invoicing, tool box meeting, customer onboarding documentation, and end of month processes.
• Organising incoming and outgoing freight for sales customers in conjunction with dispatch.
• Assist State General Manager with stock control and coordinating stock take
• Assist with ongoing reporting requirements for State technical and commercial Operations.
• Ensure that employee safety is regarded in the highest priority with zero major/lost time injuries.