SERVICE SUPPORT ADMINISTRATOR

at  Equans

ABOUT US

Equans Australia and New Zealand delivers integrated, multi-disciplinary technical solutions and facility management services with the aim to provide superior value to all stakeholders using a using an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.

LOOKING FOR A FULL-TIME ADMINISTRATION ROLE? JOIN OUR TEAM AT EQUANS ANZ – A PROUD WORLD LEADER IN TECHNICAL SERVICES.

Equans, a leading provider of technical services across Australia & New Zealand, and globally, is on the lookout for a dynamic and experienced Administration Assistant to join our Mechanical and Fire Protection Services team at our Hallam office.
While it is preferable that you have exposure to multi-service, facilities management and/or maintenance business, it is not required.
You will have strong communications skills, sound experience producing invoices, using Microsoft Excel along with the ability to learn and pick up other computer systems and programs.
Previous administration experience working in the Mechanical and Fire Protection industry is also highly desirable but not essential.

WHAT YOU WILL BE DOING

• General administration duties such as:
• Invoicing (start to finish)
• Processing purchase orders
• Ordering and management of inventory collection
• Managing technician scheduling
• Liaising with suppliers, contractors, customers, and technicians.
• Answering phones and providing exceptional customer service.
• Providing administrative support to the Operations Manager.
• Maintaining customer service documentation.
• Follow up on any outstanding work and invoices.
• Allocating work and scheduling technicians.
• Work within customer portals to manage workflow.