Service Support, Associate 2

at  State Street

Who we are looking for
As part of a business expansion in Italy we are looking for a professional to join the Service Support team within Fund Trading Services department (FTS). This team Support all business units of the Service to manage policies/procedures/certifications, risk analysis, data collection and management for internal (Senior Management, Operational Controls, etc.) and external use (Regulatory, etc.) and is involved in Italian and EMEA working groups.
Our duties range from one-off/scheduled activities to project activities. The candidate will work closely with his/her manager as well as with colleagues from global delivery department and other State Street departments/locations.
Why this role is important to us
The team you will be joining is a part of Fund Trading Services department (FTS). Our team plays an important role in State Street and is in charge to manage all the internal/external requests that are not linked to BAU; this provides the opportunity to work whit different State Street locations/offices.
What you will be responsible for

As part of the team you will

• Perform scheduled activities
• Following up with third parties
• Contact vendors on performance monitoring
• Participating in performing analysis/data collection on new projects/working groups
• Establish and maintain good working relationships with internal clients and colleagues.
• Keep up to date procedures and manuals
• Take responsibility for personal development and training

What we value

These skills will help you succeed in this role

• Business competencies in the industry:
• Ability to analyse a situation and obtain information to reach sound conclusions
• Organizational skills, with attention to detail and meeting tight deadlines
• Good communication skills
• Service-oriented and results-focused
• Ability to work autonomously
• Good team player
• English (fluent, spoken and in writing)
• Other languages are an advantage

Education & Preferred Qualifications

• Degree in law, economy or finance
• Minimum of 1 to 3 years professional experience in financial service

Additional requirements

• High attention to details
• Taking ownership and initiative
• Ensuring accuracy and quality
• Fostering collaboration and teamwork
• Ability to perform effectively within strict client deadlines
• Ability to learn quickly and work in a team environment

Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.

• Business competencies in the industry:
• Ability to analyse a situation and obtain information to reach sound conclusions
• Organizational skills, with attention to detail and meeting tight deadlines
• Good communication skills
• Service-oriented and results-focused
• Ability to work autonomously
• Good team player
• English (fluent, spoken and in writing)
• Other languages are an advantag