Service Technician (f/m/x) Norddeutschland

at  Magazino GmbH

Your tasks
As a service technician for high-tech robotic systems, you can expect an exciting and varied position in which you will be responsible for an entire system. Your day-to-day work will be significantly influenced by digital systems that support and optimize your work. As part of our start-up culture, you will have the opportunity to actively help shape and continuously improve our processes.

Requirements

• You have completed your training in the field of mechatronics/electronics or anything comparable
• With your friendly approach, you are available to help and advise our customers
• We require a willingness to travel (max. 80%) and a class B driving license
• You ensure compliance with the guaranteed service times for our customers
• Troubleshooting is no foreign word for you
• You are an ambitious and independent person with a quick grasp and a high level of quality awareness
• Good written and spoken German and English skills are require

• Working with high-tech systems: You will work with cutting-edge robotic systems that are pioneering in the industry and are constantly being further developed.
• Full responsibility: You will gain insights into the entire robotic system, from maintenance to troubleshooting, optimization and documentation of the services you provide.
• Digital systems & computer-based tools: Digital systems such as Confluence, Jira and our debugging tools will be a central part of your day-to-day work. You will use these systems to plan and document your work and to interact with the system.
• Process optimization: As a member of our startup culture, you can actively participate in adapting and optimizing our processes so that you can carry out your work without unnecessary bureaucracy and overhead.
• Customer support: You will be a trusted contact for our customers, train them in the use of our robots and ensure a positive customer relationship.
  If you have a passion for high-tech robotic systems, digital technologies, and a proactive approach to solving challenges, then you are the ideal candidate for this position. We look forward to welcoming you to our team and developing innovative solutions together.

Requirements

• You have completed your training in the field of mechatronics/electronics or anything comparable
• With your friendly approach, you are available to help and advise our customers
• We require a willingness to travel (max. 80%) and a class B driving license
• You ensure compliance with the guaranteed service times for our customers
• Troubleshooting is no foreign word for you
• You are an ambitious and independent person with a quick grasp and a high level of quality awareness
• Good written and spoken German and English skills are required

What we have to offer

• Cutting-edge technology: As pioneers in robotics we are able to navigate and manipulate without rails and guides and offer solutions to processes that no one could automate ever before!
• Team: We are an international team with more than 25 nationalities. You’ll work in a team with exceptionally smart, humble, collaborative and hardworking individuals.
• Culture: Come as you are! Join a vibrant, inventive, and diverse team that values collaboration over hierarchy. To innovate you need to fail from time to time — we always learn and improve.
• Workplace: Our office is located near the S‑Bahn station “Hirschgarten”. We work in a loft-style office with great equipment, our own workshop and testing area.
• Full Board: You don’t feel like thinking about what you want to have for lunch tomorrow, not to mention preparing it? Luckily, our french cook treats us with a freshly cooked free lunch everyday! And as the cherry on top, there is a packed fridge with drinks, fresh fruits and of course coffee!
• Flexibility: Flexibility is a top priority for us. Our hybrid working model for positions where presence is dispensable helps to achieve a healthy work-life balance.
• Benefits: We offer attractive holiday, health care, and compensation packages. Learn more about our current benefits .

At Magazino fostering inclusivity is very important to us. We are dedicated to create an inclusive environment for all candidates and provide equal opportunities to all qualified applicants regardless of gender, ethnicity, age, national origin, sexual orientation, culture, or education. If you need any reasonable adjustments to make the application process accessible for you, we’ll do our best to accommodate you. Feel free to approach us for that