Service Technician (GTA)

at  Canon Canada

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.
Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness
We’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.
We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.
Join our team and reap the rewards as we take Canon to the next level!

• Maintaining great customer satisfaction and build strong relationships
• Escalating unresolved problems according to predefined service procedures
• Providing operator training on our equipment to our customers
• Performing corrective and preventative maintenance on the Wide Format Systems which includes pre/post third party equipment and software at the customer site and/or region
• Maintaining parts inventory and controlling parts expenses and overtime
• Performing installations, deinstalls, and/or relocations at the customer site
• Maintaining diagnostic and physical tools

To Succeed, You Will Need:

• Vocational or Technical Training in electrical / networking is required
• Superb computer and technical skills to understand schematic boards and have a working knowledge of operating systems
• Minimum 1 year experience in fixing equipment
• Strong time management to balance and prioritize multiple maintenance calls
• Excellent equipment operation skills are required to operate Wide Format Printing Systems
• Ability to review equipment, analyze issues, and troubleshoot systems
• Strong communication skills required to effectively explain issues and train end users