Service Technology Project Leader - Remote - US
at GE Healthcare
Remote, Oregon, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 28 Oct, 2024 | USD 86560 Annual | 22 Sep, 2024 | N/A | Data Systems,Service Operations,Humility,It,Alm,Collaboration,Interpersonal Skills,Career Opportunities,Functional Analysis,Field Service,Smartsheet,Addition,Accident Insurance,Project Management Skills,Word Processing,Record Keeping,Rally,Ownership | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION SUMMARY
Manage projects related to systemic asset creation and remediation within the US/CAN CRM Install Base (IB). Coordinate with the US/CAN Service Technology team to track and maintain detailed project records in a project tracker. Collaborate with cross-functional teams to identify, research, root cause, and address upstream data issues and sales order issues. Guide NPI (New Product Introduction) teams on best practices in compliance with regulatory and service requirements that result in systemic asset creation. Participate in the software delivery lifecycle and Service Max transition activities.
This job is remote - U.S.A.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s).
- Demonstrated ability to track, analyze and resolve problems
- Ability to learn asset data structure and product attribution in CRM systems, source data systems, data flows, item creation work instruction, and service business functions/processes
- Existing business domain expertise from US/CAN Service or related GEHC Roles like Field Service, Field Support Specialist, Tech/Remote Support, Service Operations, or Depot to perform deep functional analysis of the US/CAN Siebel CRM Install Base ecosystem
- Established project management skills
- Ability to take direction, then work independently and follow-up
- Ability to guide both new and experienced professionals on best practices
- Experience with MS Office word processing, spreadsheet, presentation, and collaboration applications
- Attention to detail, accuracy and record keeping of work performed
Responsibilities:
- Maintain a detailed project tracker that tracks data issues and related details including issue descriptions, root cause, actions, task owners, and resolutions
- Co-lead meetings with cross-functional teams to understand the products and commercial offerings
- Collaborate with Senior Technical Service Leaders and guide NPI teams to ensure systemic asset creation and service strategy is supported
- Participate in the software delivery lifecycle including testing and process mapping
- Participate in Service Max transition activities related to IB including asset creation, installation, upgrades, IB verification, and asset swap
- Responsibilities may extend beyond the listed items and may be subject to change
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Diploma
Job family group(s)/function(s
Proficient
1
Remote, USA
