Service Truck Operator/ Front Counter Representative (Vulcan)

at  Fountain Tire

Overview:
Fountain Tire Vulcan is looking for a Commercial Tire Technician to operate a Tire Service Truck and occasionally work the Front Counter as needed.
Compensation: $20 - $28/hour based on experience!

At Fountain Tire, our associates are our number one asset. As a member of our team you will get to enjoy some of our great benefits:

• We will develop your skills and certifications with our excellent training and career advancement opportunities.
• Regular shifts with the opportunity for money-making overtime and on-call work
• We take care of you and your family with our impressive health, dental and vision benefits.
• A retirement savings plan with company matching to help you achieve your financial goals.
• Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations.
• Company vehicle for service calls

As a Service Truck Driver, each day will bring new opportunities, but you will always be involved in:

• Installing, balancing, and rotating commercial & OTR tires on location and in store
• Repairing commercial and automotive tires in a safe and efficient manner
• Inspecting tires and wheels for correct inflation, wear patters, tread depth, etc.
• Answering initial service calls
• Resetting and repair tire pressure monitoring system (TPMS)
• Ensuring all equipment, tools and supplies are returned in good working condition to proper location.
• Operating company and customer vehicles in a clean and safe manner
• Providing accurate and professional customer service
• Maintaining tire service equipment
• Understanding and adhering to safe operation of all equipment

Working the Front Counter you will be for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required tire service and tire requirements. Your duties will include:

• Greeting and communicating with customers on all aspects of service
• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
• Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
• Scheduling customer appointments for tire services.
• Recommending tire service, specialty tire service, and wheel service to customers.
• Ensuring that all products are billed accurately to the customer.
• Completing proactive calls to customers to determine their satisfaction level with the service received.

• Greeting and communicating with customers on all aspects of service
• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
• Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
• Scheduling customer appointments for tire services.
• Recommending tire service, specialty tire service, and wheel service to customers.
• Ensuring that all products are billed accurately to the customer.
• Completing proactive calls to customers to determine their satisfaction level with the service received