Service Truck Operator/ Front Counter Representative (Vulcan)

at  Fountain Tire

Vulcan, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Jan, 2025USD 20 Hourly01 Nov, 20242 year(s) or aboveConsultation,Customer Service,Product KnowledgeNoNo
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Description:

Overview:
Fountain Tire Vulcan is looking for a Commercial Tire Technician to operate a Tire Service Truck and occasionally work the Front Counter as needed.
If you are a team player ready to tackle any tire or task, and are dedicated to providing top-notch service, we want to hear from you!

WHAT IS IN IT FOR YOU?

At Fountain Tire, our associates are our number one asset. As a member of our team you will get to enjoy some of our great benefits:

  • Competitive compensation: $20 - $28 per hour based on experience
  • We take care of you and your family with our impressive health, dental and vision benefits
  • A retirement savings plan with company matching to help you achieve your financial goals
  • We will develop your skills and certifications with our excellent training
  • Regular day shifts with the opportunity for money-making overtime and on-call work
  • Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations
  • An awesome Fountain Tire work truck for your service calls

As a Service Truck Driver, each day will bring new opportunities, but you will always be involved in:

  • Installing, balancing, and rotating commercial & OTR tires on location and in store
  • Repairing commercial and automotive tires in a safe and efficient manner
  • Inspecting tires and wheels for correct inflation, wear patters, tread depth, etc.
  • Answering initial service calls
  • Resetting and repair tire pressure monitoring system (TPMS)
  • Ensuring all equipment, tools and supplies are returned in good working condition to proper location.
  • Operating company and customer vehicles in a clean and safe manner
  • Providing accurate and professional customer service
  • Maintaining tire service equipment
  • Understanding and adhering to safe operation of all equipment

Working the Front Counter you will be for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required tire service and tire requirements. Your duties will include:

  • Greeting and communicating with customers on all aspects of service
  • Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
  • Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
  • Scheduling customer appointments for tire services.
  • Recommending tire service, specialty tire service, and wheel service to customers.
  • Ensuring that all products are billed accurately to the customer.
  • Completing proactive calls to customers to determine their satisfaction level with the service received.

What kind of person are we looking for?

  • We are looking for someone with at least 2 years of Farm, OTR or Commercial tire experience
  • A team player willing to take on any tire or any task
  • Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
  • This work can unpredictable, physical, wet, cold, windy etc. and we need someone who will be up for the challenge
  • We need someone who can be on call after hours
  • Must be able to lift up to 100 pounds if required

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today

Responsibilities:

  • Greeting and communicating with customers on all aspects of service
  • Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
  • Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
  • Scheduling customer appointments for tire services.
  • Recommending tire service, specialty tire service, and wheel service to customers.
  • Ensuring that all products are billed accurately to the customer.
  • Completing proactive calls to customers to determine their satisfaction level with the service received


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Vulcan, AB, Canada