ServiceNow Architect

at  Cognizant

This is an excellent opportunity for ServiceNow Architect to be part of leading-edge technology projects in London.
Cognizant’s Infrastructure Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure.
Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost.

ESSENTIAL SKILLS:

• Experience on ITIL Process consulting and/or implementation
• ServiceNow Implementation Specialist & Admin certification
• Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
• Experience on Mobility, Discovery and Orchestration
• Experience on Java scripting
• Excellent understanding of ITIL processes
• Ability to define and implement best practices
• Experience in creating and modifying workflows
• Experience in design, development and deployment in ServiceNow
• Experience in documentation and review activities
• Experience in complex data migration
• Experience in conducting trainings on ServiceNow
• Excellent experience on complex ServiceNow integrations
• Experience in creating custom applications
• Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable
• Good understanding on ServiceNow dedicated and shared instances usage and feasibility
• Excellent experience in creating customer reports and dashboards
• Experience in conducting and document due diligence for customer tools, process and projects
• Experience on configuration management – process definition, Modeling and process refinement
• CMDB and Discovery troubleshooting
• Experience on ServiceNow foundation data management and data modelling
• Experience on LDAP integration
• Experience in Mobility and related integration
• Experience in AngularJS, Node.js and Bootstrap
• Experience in Java and related web technologies is preferred
  At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers.
  You will be joining a network of some of the most creative, innovative and dedicated people in the industry with ample opportunities to learn and develop your career.
  Our Associates are chosen for their attitude, skills, knowledge and enthusiasm but above all, their belief that anything is possible.
  Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions or trade union membership

• Lead and own ServiceNow technical deliveries
• Responsible for creating integration architecture, templates for foundation data, CMDB
• Responsible for creating value-adds and accelerators on ServiceNow, implement differentiators for ServiceNow development and support projects
• Responsible for creating script-based assignment and approval rules, Business Rule, UI Action by using Glide script.
• Responsible for creating Glide Record object
• Responsible for creating custom related list, Access Control List with the help of Scripting, Script based UI Policy and Client Script.
• Responsible for Glide Ajax, Glide Form (gform), Glide User (guser), Glide Record, Glide System, Glide Element, Glide Aggregate
• Responsible for Querying the table by using Glide Record, Referencing Glide List and Debug script.
• Responsible for Creating and customizing UI and pages using Jelly
• Able to Work with complex Log Files.
• Responsible for Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly.
• Responsible for Designing of Macros and Formatters.
• Responsible for User Administration
• Responsible for Web Service Integration
• Responsible for User Interface Level Integration
• Responsible for MID Server Integration
• Responsible for Integration with tools, applications and systems
• Ability to Use of Import Sets for data loading from external file or database to the service-now.com