ServiceNow Developer

at  TECHNOPALS CONSULTANTS PTE LTD

SKILLS AND EXPERIENCE:

• Expertise in ServiceNow scripting, including:
• Script Includes
• Client Scripts
• Catalog Client Scripts
• Business Rules
• Proficiency in Service Catalog development and customization.
• Strong experience with:
• Custom data tables creation and management
• Flow Designer for automation
• Workflow Editor for process configuration
• Excellent problem-solving skills and ability to deliver high-quality solutions within deadlines.
• Strong communication skills to collaborate effectively with technical and non-technical stakeholders.

PREFERRED QUALIFICATIONS:

• Experience with additional ServiceNow modules such as ITOM, HRSD, or CSM.
• Integration experience using REST/SOAP APIs.

• Design, develop, and implement ServiceNow solutions that meet business requirements and improve IT service management processes.
• Configure and customize various components of the ServiceNow platform including workflows, forms, and interfaces.
• Develop custom ServiceNow applications, modules, and features utilizing best practices.
• Write, test, and debug client scripts, business rules, and other custom scripts.
• Build and maintain custom data tables and integrations with external systems.
• Utilize Service Catalog, Flow Designer, and Workflow Editor for automation and process management.
• Collaborate with cross-functional teams to identify and implement new solutions and improvements.
• Ensure the stability, performance, and scalability of the ServiceNow platform.
• Troubleshoot issues and provide timely solutions to support the IT Service Management environment.