ServiceNow Engineer

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Be a part of transformational change where integrity matters, success inspires and great teams collaborate and innovate. As the fifth-largest bank in the United States, we’re one of the country’s most respected, innovative, ethical and successful financial institutions. We’re looking for people who want more than just a job – they want to make a difference! U.S. Bank is seeking a Software Engineer who will contribute toward the success of our technology initiatives in our digital transformation journey.
This position will be responsible for the analysis, design, testing, development and maintenance of best-in-class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles.

BASIC QUALIFICATIONS

• Bachelor’s degree, or equivalent work experience
• Three to five years of relevant experience

PREFERRED SKILLS/EXPERIENCE

• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC)
• ServiceNow IRM Product experience
• ServiceNow Portal design and development
• Experience with ServiceNow Stream Connect (Kafka)
• Experience with Flow Designer and Integration Hub
• Strong analytical, problem-solving, and decision-making capabilities
• Ability to collaborate on all aspects of product development
• Able to communicate processes and results with all parties involved in the product team, including engineers, product owner, scrum master, third party vendors and customers

ESSENTIAL RESPONSIBILITIES:

• Develop custom workflows utilizing modern web technologies
• Configure out of the box workflows and create/maintain custom workflows
• Create integrations utilizing Integration Hub where possible
• Actively participant in regular scrum and requirement grooming sessions
• Rapidly prototype new solutions
• Participant and represent respective sprint team at Technical Governance
• Takes feedback (and provides feedback) from peer review and apply changes to meet standards
• Resolve ServiceNow health scan findings within SLA
• Support respective APIs and keep documentation up to date
• Research new innovative capabilities
• Accountable for ensuring all aspects of product development follow compliance and security best practices
• Contributes to a culture of innovation, collaboration and continuous improvement
• Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation

NOTE: THIS ROLE OFFERS A HYBRID/FLEXIBLE SCHEDULE, WHICH MEANS THERE’S AN IN-OFFICE EXPECTATION OF 3 OR MORE DAYS PER WEEK AND THE FLEXIBILITY TO WORK OUTSIDE THE OFFICE LOCATION FOR THE OTHER DAYS.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la