ServiceNow IRMSecOps Senior Manager

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

THE OPPORTUNITY

We’re looking for a ServiceNow Senior Manager, who is experienced in working with a wide range of client stakeholders in software application development space. As a Manager/Senior Manager, you will be responsible for leading, managing, and delivering Integrated Risk Management (IRM) and Security Operations (SecOps) solutions for our clients.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

YOUR KEY RESPONSIBILITIES

• Act as a trusted advisor to our clients as well as our engagement team to provide delivery leadership
• Participate in or lead business development activities, from opportunity identification, qualification, scoping, solutioning, proposal writing, presentations and demonstrations
• Work closely with clients, business stakeholders, and technical teams to understand requirements, design solutions, and deliver successful implementations.
• Monitor the engagement team’s progress against the plan and alter it when needed.
• Understand EY and its service lines and actively assess/present ways to apply knowledge and services.
• Develop long-term relationships and networks both internally and externally.
• Generate new business opportunities.
• Delegate work successfully. Conduct timely performance reviews and provide performance feedback/training. Lead by example.

TO QUALIFY FOR THE ROLE YOU MUST HAVE

• 5+ years of experience in business and/or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager
• A deep understanding and knowledge of implementing ServiceNow’s IRM or SecOps solution
• Strong connections in the market to establish and expand the ServiceNow practice.
• Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems.
• Built long-term business relationships with senior client personnel and executives through engagements and networking.
• Worked with senior firm leaders to understand, enhance and integrate service offerings across service lines
• Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement.
• Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery team