ServiceNow ITAM Pro

at  SoftwareONE

Job Function: Software & Cloud Services The role:

We are looking for a (Senior) Consultant (gn) ITAM SAM Pro who will work in a team with the following tasks:

• providing advisory services around SAM Tools passionate about ServiceNow
• providing SAM services and deliver a first class advisory of our services crafted to meet customers’ business needs.

The primary focus is to plan, design, implement and operate SAM solutions for on prem as well as cloud Software!
Support owning the implementation and operation of small, mid and large multi-national Managed Services
Analyse client’s situation and support in crafting the best solutions for it
Build & establish SAM concepts & processes
Establish continuous service improvements
Ensure that service level agreements and key performance indicators are met.
Creation of results like Software License Balances, Business Health Checks etc.
Leading and participate workshops to different audiences in English (and/or German) language, adjust to the target audience and tailor the key message accordingly.
Closely collaborates with other Teams, service practices and our global service centers
Compliance & Governance advisory services for on-premise and cloud software to our customers
Be an advocate/consultant for our clients to implement SAM as a coordinated practic

What we need to see from you:

• 3+ years SAM experience or similar (e.g. software procurement, application management)
• Expert consulting skills: to be able to guide different customers in all structural levels in the wide space of Software Asset Management
• Project and Service Executive proficiencies, including leading large projects content wise, leading distributed project teams with different cultural and language backgrounds
• Very good analytical skills
• Quick learner who has professional experience in delivering manged services to customers
• Hands on in delivering ServiceNow solutions ITAM (SAM Pro)
• Bachelor’s degree or experience in IT, business economics or a related field
• Proficient in English

Nice to have:
Delivery experience with ServiceNow ITOM and ITAM
Experience in Software volume licensing (Microsoft)
Experience with other SAM Tools like FNMS, SNOW, Spider etc.
Project management method certification (i.e.,IPMA, Prince2, PMP)
ITIL certification or similar
SAM Tool certification
Why SoftwareOne?:
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and supply to these values outstanding to the approach and business needs of each location.
Accommodations:
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program

• providing advisory services around SAM Tools passionate about ServiceNow
• providing SAM services and deliver a first class advisory of our services crafted to meet customers’ business needs