ServiceNow Platform Engineer

at  NTT Data

MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

REQUIRED SKILLS AND QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4-6 years roven experience as a ServiceNow Engineer or similar role.
• Strong knowledge of ServiceNow platform capabilities and modules.
• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Experience with ServiceNow integration using REST/SOAP APIs.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are a plus.
  Workplace type:
  On-site Working

KEY RESPONSIBILITIES:

• Design, develop, and implement ServiceNow solutions to meet business requirements.
• Customize ServiceNow applications and facilitate the rollout of new applications and modules.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Perform system administration, maintenance, and upgrades of the ServiceNow platform.
• Develop and maintain technical documentation, including design specifications, test plans, and user guides.
• Troubleshoot and resolve technical issues related to the ServiceNow platform.
• Ensure data integrity and security within the ServiceNow environment.
• Provide training and support to end-users and other team members.
• Stay current with ServiceNow best practices and industry trends.