ServiceNow Solutions Designer- Automation (AIOps)

at  Transparent Hiring

MADR, Nordrhein-Westfalen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate07 Oct, 2024Not Specified08 Jul, 2024N/AGood communication skillsNoNo
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Description:

Our partner, a globally successful company group, is looking for an ServiceNow Solutions Designer- Automation (AIOps) (m/f/d). This is a full-time permanent position onsite in the Dusseldorf metropolitan area, Germany (Hybrid work).

Responsibilities:

Develop Automation Solutions: Train and integrate machine learning models to automatically respond to events reported in ServiceNow, such as restarting servers or qualifying event frequency.
Pattern Recognition: Utilise process mining techniques to recognise patterns from monitoring logs and develop automated responses.
Collaborate with Stakeholders: Work closely with service owners, managers, and business analysts to ensure a deep understanding of business processes and requirements.
Enhance ITIL Processes: Automate ITIL processes to improve efficiency and service quality.
Innovate Continuously: Stay ahead of the curve by evaluating new technologies and methods in automation and integrating them into our processes.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Testing

Graduate

Proficient

1

Mülheim an der Ruhr, Germany