ServiceNow System Administrator

at  Yechte Consulting

MUST HAVE SKILLS

• At least 8 years of experience
• Must have experience with ITIL methodologies
• Must have experience with ITSM technologies and CMDB
• Be able to manage and resolve incidents, enhancements, service requests, changes, and other related tasks
• Be able to handle multiple tasks and projects with varying and changing levels of priority
• Must be organized and analytical, with strong skills in working collaboratively within a team environment

WORK AT YECHTE

We are an independent digital consultancy with ambitious goals and a global presence. We support a diverse range of companies, building digital teams and delivering innovative digital solutions. Our multicultural and diverse workforce, comprised of ‘Global Citizens’, reflects this inclusivity.
We care about work-life balance and meeting the expectation of a growing team, investing in people because they are our greatest asset. Our consistent growth is a testament to this commitment.
Come work at yechte, a company on the rise, offering excellent benefits, opportunities for personal development, and the chance to learn from accomplished leaders. We are always looking for exceptional professionals to join our team.

• Reinforcing the company’s Support Team by handling daily tasks, as well as the development, implementation, and support of customers’ IT Service Management systems
• Provide creative solutions and designs based on our customers’ requirements, while respecting ITIL processes
• Responsible for reviewing requirements to ensure they are provided in sufficient detail to be accurately estimated
• Maintain updated documentation and procedures to guarantee the lifecycle of our developments
• Collaborate with various customer stakeholders to understand their requirements and implement or develop solutions in the company’s software
• Maintain the company’s software tool
• Manage and resolve incidents, enhancements, service requests, changes, etc.