Services Coordinator - Higher Education (JB4849)

at  Educor

Company Description
Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin and CityVarsity. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum.
Job Description

MARKET RELATED

Full-Time
A well-established institution is looking for a dedicated Services Coordinator to manage administrative and operational processes related to part-time academic staff. The successful candidate will oversee onboarding, documentation management, and claims processing. This role acts as the main point of contact for part-time academic staff, ensuring efficient communication and support throughout their engagement.

REQUIREMENTS:

Bachelor’s degree in Business Administration, Education, HR, or related field.
3+ years of experience in academic administration or similar roles.
Familiarity with contract management and payroll processes.
Excellent communication and organizational skills.

SKILLS AND COMPETENCIES:

Strong attention to detail
Proficient in MS Office and online management systems
Ability to manage multiple tasks in a fast-paced environment

Onboarding: Facilitate onboarding and ensure all necessary documentation, contracts, and qualifications are collected and managed.
Claims Management: Process claims efficiently, verify submissions, and collaborate with relevant departments to ensure timely payments.
Communication: Serve as the liaison between staff and the institution, addressing any administrative queries.
Compliance: Ensure all processes comply with legal and institutional policies.