Services Logistics Executive

at  Logicalis

EXPERIENCE:

Not Specified

RESPONSIBILITIES:

• Supporting all internal customers’ requests for RMA, loan or other maintenance stock related activities
• Assist Services team in spares planning with adequate spare ratio and purchases with feedback from GNC and customers’ RMA statistics, with maximizing cost saving as priority
• Update of excel inventory stock sheet to maintain real time stock level which is particularly important to GNC
• Update AX on stock level, s/n changes, p/n changes, location changes, etc
• Post all RMA transaction in AX Equipment master and Inventory master, update all RMA related Service Agreement to ensure correct s/n updated after RMA
• Create new equipment in AX Equipment master and Service Agreement as and when required for RMA posting
• Test customer returned RMA items, will put back store if tested ok, minimize purchasing of additional spares to achieve cost savings to the company
• Raise both warranty or Cisco Smartnet (or equivalent) RMA with vendor (Cisco, Meraki, Aruba, Fortinet) on RMA returned items
• Raise NFR deal request in Cisco CCW for approval
• Raise PO in AX to vendors for both maintenance spares
• Storage space and capacity management
• Accountable for inventory accuracy and cycle count and periodic stock take activities
• Other ad-hoc tasks as assigned

ROLE REQUIREMENTS:

• 3-5 years working experience in Logistics operations
• Relevant diploma in Logistics, Supply Chain Management or Warehouse Management
• Knowledge in different functional areas of transportation, warehouse, distribution, inventory management and shipping
• Attention to detail and high level of accuracy and ability to multi-task and prioritize in a fast paced and dynamic environment
• Good organizational, interpersonal and communication skills
• Good command of IT knowledge and MS office applications such as Excel and Word
  Interested applicants please submit your application with your expected salary and notice period to be considered for the role. We regret that only shortlisted candidates will be notified.
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