Servive Parts Administrator

at  Philips

JOB DESCRIPTION Job TitleServive Parts AdministratorJob DescriptionJob SummaryAs a Service Part Administration you will be responsible to ensure the availability of requested Service Parts to match Planned Service Events.Your role: Assist internal and external customers by researching part numbers, accurately processing incoming orders within SLA while following all document and customer service processes and guidelines.Responds positively to situations requiring cooperation, courtesy and tactTakes a proactive role in personally owning the customer support experienceCommunicates with customers and other departments to assure commitments are achievedCheck to ensure that appropriate changes were made to resolve customers’ problems.You’re the right fit if: Bachelor’s degree in Logistics, International Commerce or related academic background.+1 years of order management, supply chain, procurement or valid mix of experience and studies.Knowledgeable in SAPAdvanced EnglishAbout PhilipsWe are a health technology company.
We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve.
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