Settlements Officer

at  Robertson and Company

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Robertson is seeking a skilled Settlements Officer to join our client.
Contract Dates: 6 months with potential to extend or convert
Pay Range: $31.50 to $35.89 per hour
Business Hours: Monday to Friday (Hybrid)

Job Responsibilities:

• Organizes work information to ensure accuracy and completeness.
• Researches and resolves discrepancies and issue or escalates to manger, as required.
• Responsible for Monthly invoice and dispatch to client within the required timeline.
• Ensure the records are maintained in a proper manner.
• Responsible for daily metals settlement and customers metal transfer request are processed.
• Ensure the financial system and inventory system are updated properly for the trades and transfer requests and related supporting docs are retained for future reference.
• Ensure all shipping documentation and invoices generate are in order as required.
• Builds effectives relationship with internal / external stakeholders.
• Works independently on a range of complex tasks, which may include unique situations.
• Interaction with partners across the businesses, including Middle office, Front office, Technology.

Experience & Qualification Requirements:

• 3-5 years of relevant experience - familiar with billing process, invoices, high level communication
• Previous logistic experience
• Knowledge and understanding of business units products and services, processes and controls
• Knowledge of standard desktop applications (i.e. Excel, etc.) and department systems and applications

Personal Attributes:

• Strong attention to detail
• Ability to be organized in a fast-paced environment with multiple simultaneous and conflicting requests with a focus on detail and accuracy
• Demonstrated customer service excellence
• Verbal & written communication skills
• Collaboration & team skills
• Analytical and problem-solving skills
• Data driven decision making

• Organizes work information to ensure accuracy and completeness.
• Researches and resolves discrepancies and issue or escalates to manger, as required.
• Responsible for Monthly invoice and dispatch to client within the required timeline.
• Ensure the records are maintained in a proper manner.
• Responsible for daily metals settlement and customers metal transfer request are processed.
• Ensure the financial system and inventory system are updated properly for the trades and transfer requests and related supporting docs are retained for future reference.
• Ensure all shipping documentation and invoices generate are in order as required.
• Builds effectives relationship with internal / external stakeholders.
• Works independently on a range of complex tasks, which may include unique situations.
• Interaction with partners across the businesses, including Middle office, Front office, Technology