SharePoint / IT Business Analyst TFT

at  United Counties of Leeds and Grenville

POSITION SUMMARY:

Reporting directly to the Client Services Supervisor, the SharePoint / IT Business Analyst, works in a team environment with other IT management staff to develop business and value-added solutions utilizing Microsoft SharePoint and other Microsoft Automation solutions found in Office 365. A strong background in SharePoint is imperative to the position. The SharePoint / IT Business Analyst will also manage small projects, perform business process reviews and perform some business analysis related to the job function.

EDUCATION, CERTIFICATION & LICENSES

• College diploma or university degree (3 to 4 years) in the field of computer science or a related field or an equivalent combination of education and experience.
• Project Management, Business Process Management Certification and Microsoft Certified: Power Platform Fundamentals would be considered an asset
• Must have a valid Ontario Class G driver’s license and access to a reliable vehicle

EXPERIENCE

• Three years’ relevant and progressive work experience in an IT service role within a Windows network environment
• Experience working with business processes and improvement methodologies
• Demonstrated experience management a SharePoint Environment.
• Advanced knowledge of Microsoft Office 365 Suite, graphic design, and Microsoft power apps.
• Advanced understanding of accessibility legislation and how it relates to both print and electronic media

Knowledge, Skills, Abilities & Competencies

• Excellent interpersonal and relationship management skills both combined with a customer service orientation.
• Proven analytical and decision-making skills to examine specialized and broad problems and develop solutions.
• Ability to effectively plan, coordinate, prioritize and execute tasks in a high-pressure environment
• Good written and oral communication skills
• Ability to listen intently and inquire
• Ability to conduct research into technical issues and products
• Ability to present ideas in a business-friendly and user-friendly language.
• Highly self-motivated and directed as position requires initiates and independent thinking to respond to variables in a technical environment.
• Keen attention to detail for a role where quality assurance is important
• Demonstrated ability to respect the confidentiality of information and exercise tact and diplomacy.
• Team-oriented and skilled in working within a collaborative team environment.

LEGISLATIVE REQUIREMENTS:

• Performs the responsibilities of the position within the legislative and regulatory standards set out in the applicable Federal and Provincial Legislation; Municipal Acts, By-Laws and Operational and Human Resource policies and codes of the United Counties of Leeds and Grenville.
• Ensures a high level of respect for confidentiality for both the organization as a whole and staff as per the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
• Protects own health and health and safety of others by adopting safe work practices, reporting unsafe conditions immediately, and attending all relevant in-services regarding occupational health and safety. Follows all guidelines for employees and employers as legislated under the Ontario Health and Safety Act.
• As set out in the United Counties of Leeds and Grenville’s Emergency Plan, perform duties upon the declaration of an emergency.

PHYSICAL SKILLS:

• Position requires considerable visual and auditory focus with attention to detail.
• Dexterity of hands and fingers over much of the workday.
• Regular use of office equipment with some coordination and speed required where work operations are not constant and there is choice of workflow

Please refer the Job description for details