Shelter Ministry Support Staff

at  New Life Center

SHELTER MINISTRY SUPPORT STAFF JOB DESCRIPTION

Position: Shelter Ministry Support Staff
Full-Time/Part-Time: Part-time; involves working 24 hours per week from 7 AM - 3:30 PM on Saturday - Monday.
Department: Program
Reports to: Shelter Ministry Team Lead
FLSA Classification: Non-exempt
Starting Hourly Wage: $20.00/hourwith an additional $2/hour when working weekend shifts.

SUMMARY

Key components of the role involve guest intake and supervision, ensuring the security and safety of guests, visitors, staff & building operations and occasionally coordinating volunteers during day, evening, weekend, and holiday hours.

POSITION REPORTS TO SARA LINDERMAN, SHELTER MINISTRY SUPPORT STAFF

This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Program Director, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.

ADDITIONAL ELIGIBILITY REQUIREMENTS

• Ability to pass a pre-employment drug test and background check.

SKILLS

• Excellent interpersonal, verbal, and written communication skills.
• Must exhibit leadership, good judgement, sensitivity, and compassion
• Must be a person who works well with all people, concerned about their needs, and exhibits ability to motivate and provide appropriate corrective measures when necessary
• Must have good oral and written communication skills
• Must be able to problem solve alone as well as with others
• Must have the ability to work as a team
• Possess a basic working knowledge of computers and desktop computing software and applications (such as Microsoft Office)
• Ability to multitask efficiently

SIGNATURES

This job description has been approved by:
Manager: _____________ Date: _____
HR: ______________ Date: ______

ESSENTIAL RESPONSIBILITIES

• Work in a spirit of cooperation and mutual assistance with staff, guests, and volunteers.
• Ensure proper implementation and use of New Life Center policies and operational procedures.
• Administer all aspects of supervising guests such as conducting in-take, assigning beds, monitoring behavior, supervising work assignments, etc.
• Utilize de-escalation techniques in order to maintain a safe environment.
• Supervise eating areas.
• Responsible for building and grounds security; at various times throughout designated shift, do security rounds in order to ensure interior and exterior areas are safe and secure.
• Contact emergency service or law enforcement when necessary.
• Responsible for maintaining the cleanliness of the shelter; this is to be accomplished through supervision of guests as well as personal participation.
• Maintain guest records and departmental records.
• Oversee all aspects of financial accountability during designated shift; this includes taking in rehab service fees, giving out receipts, and proper documentation and handling of said fees.
• Participate in staff meetings as requested by Administration.
• Attend conferences, seminars, and training events as required by Administration.
• Assist with other departmental mission work as required; maintains open and effective communication with peers and all mission staff.
• Responsible for administering alcohol breath tests, carrying out appropriate action, and documenting outcomes.
• Greet volunteers and supervise their time on an as needed basis.

EMPLOYEE SIGNATURE BELOW INDICATES THE EMPLOYEE’S UNDERSTANDING OF THE REQUIREMENTS, ESSENTIAL FUNCTIONS, AND DUTIES OF THE POSITION.

Employee: ____________ Date: _______