Sheridans Cheesemongers Douglas Court Shopping Centre: full- and part-...

at  Sheridans Cheesemongers

4. QUALIFICATIONS AND EXPERIENCE

At least 1 year working in similar retail setting or company to Sheridans preferable;
Excellent knowledge of Irish and European farmhouse cheese;
HACCP trained or awareness of HACCP/Food Safety in retail;
Interest in cheese and other local, artisan foods;
Self-motivated with ability to work independently;
Conversation and listening skills;
Outgoing, cheerful, friendly personality;
Passion for great customer service;
Excellent customer service and communication skills;
Organised and calm under pressure;
Full-time (40 hours): available 5 over 7 days including weekends;
Part-time: available 3 over 7 days, Friday to Sunday.

Learn about and educate customers about, Sheridans Cheesemonger’s products and services.
Learn about and educate customers about, Irish & European artisan cheese and food producers.
Learn about all current products in range and be familiar with dairy, deli, ambient categories.
Work in a fast-paced, sometimes crowded, sales environment with tact and patience.
Customer focused, customer facing position and always on hand to assist customers with queries or service.
Be familiar with and assist customers with use of the Sheridans website.
Receive product deliveries and organize their storage in their designated areas.
Describe tastes, flavours, textures of and pairings with cheese and other foods.
Maintain/care for cheese in top condition in refrigerated and non-refrigerated environments; assist with reducing product waste.
Merchandise/arrange/display cheese and other items in the retail space.
Learn/maintain food safety standards required of a safety-inspected food environment
Record and maintenance of HACCP documents.
Working knowledge of allergens and ability to navigate Allergen Book.
Prepare and display cheese as instructed by team Leaders or managers.
Maintain cheese signs and displays throughout the day.
Display beautiful food hampers (during seasonal periods).
Work with team to ensure products are sold well before their expiration date; stock rotation; FODL etc.
Report any issues with product, customers, or otherwise to Team Leaders or Retail Managers.
Read, update and maintain Daily Handover Book.
Participate in quarterly stocktaking of inventory.
Daily maintenance of the counter: keep displays full; date rotation; help control stock levels.
Collect and remove rubbish and recycling from the around the counter floor when needed.
Other ad hoc duties & responsibilities as needed as directed by Team Leader and/or Retail Managers.