Shift Leader - Markham

at  Kitchen Stuff Plus

great stuff! great prices! great people!
Shift Leader - Woodside (Markham)
great stuff! great prices! great people!

• Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety.
• Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals.
• Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service.
• Provide exceptional and responsive customer service while achieving sales and conversion goals.
• Evaluate and continuously improve the quality of service; investigate, resolve and escalate customer matters as appropriate.
• Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives.
• Ensure accuracy in all transactions, inventory, and store procedures.
• Supervise and direct shipping and receiving operations.
• Perform other directives as assigned.