Shift Supervisor

at  Honey Salt

Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of one of Vancouver’s most sought out farm to table restaurant- Honey Salt!
BA Restaurant Holdings, (Honey Salt) is looking for an experienced Shift Supervisor to join our team!

COMPANY OVERVIEW

Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including the Honey Salt. Honey Salt offers a farm-to-table inspired menu serving chef-driven, farm to table cuisine, and a variety of wines and cocktails with an emphasis on locally and regionally sourced ingredients that highlight the bounty of British Columbia in an approachable and comfortable setting. When you think of the comforts of home, it involves food so exquisite that you feel it down in your soul. Honey Salt, a true neighbourhood restaurant that combines classic comfort with relaxed sophistication, is looking for YOU to join our team!

POSITION OVERVIEW

The Shift Supervisor is primarily responsible for overseeing all front of the house operations including a la carte, catering/group sales and beverage functions. They will oversee all front of the house staff and work closely with the management team to ensure smooth operation of the outlet while following both company and facility policies and procedures. This position will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates ensuring “employer of choice” decisions. The Shift Lead continually strives for 100% guest satisfaction.

THE SHIFT SUPERVISOR IS RESPONSIBLE FOR:

Working in collaboration with other Team Members and Departments to ensure the restaurant, lounge and patio operates in accordance with established operational procedures
Ensuring customer satisfaction through promoting excellent customer service and responding to customer inquiries and complaints in a tactful and professional manner
Maintaining effective quality control for all food served
Analyzing staff evaluations and feedback to improve overall guest experience
Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning and repair schedules, and placing orders for disposables and other supplies
Overseeing all Team Member related activities from arrival to departure including training current and new staff ensuring the adherence to established standards and assigned tasks
Interacting directly with guests, providing an exceptional hospitality experience
Maintaining a composed and professional demeanor while providing exemplary leadership and outlet representation
Being aware of menu items, menu and operational changes and communicating the information as applicable
Protecting the organization, guests, Team Members and Leaders by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
All duties as assigned by the General Manager of the restaurant or their designated representative